LEGAL
Privacy Policy
Effective Date: 8/14/2026
Last Updated: 8/14/2026
This Privacy Policy explains how information is collected, used, and handled when you visit jeremyspoden.com or interact with my business.
1. Who Operates This Website
This website is operated by Jeremy Spoden, a Business Systems & Operations Partner based in Florida, United States.
Website: jeremyspoden.com
Privacy questions or requests can be sent to: [email protected]
2. Information You Provide
The information I collect depends on how you interact with the website and my business.
You may provide information such as:
• First and last name
• Email address
• Phone number when requested
• Business name
• Website or social-media URL
• Appointment date and time
• Booking information
• Responses to intake questions
• Areas of business interest
• Messages or correspondence
• Information you voluntarily share before, during, or after a call
• Information needed to provide consulting or implementation services
• Billing or transaction information when payment is involved
You are not required to provide every category listed above. The information collected depends on what you choose to do.
3. Information Collected Automatically
When you visit jeremyspoden.com, the website platform and supporting service providers may automatically process certain technical information needed to operate, maintain, secure, and understand use of the website.
This may include information such as:
• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Referring website or URL
• Dates and times of visits
• General location derived from technical information
• Website or form interactions
• Cookie or similar technical identifiers where applicable
The website is hosted through HighLevel, which provides website, CRM, form, scheduling, automation, and related platform services.
I do not currently use Google Analytics, Google Tag Manager, Meta Pixel, or other advertising pixels on jeremyspoden.com.
I do not personally review every piece of technical information that may be processed by the website platform.
4. Cookies and Similar Technologies
The website and its service providers may use cookies or similar technologies that are necessary or useful for website functionality, security, preferences, or technical operation.
HighLevel also offers optional cookie and tracking features. At the time this policy was prepared:
HighLevel's Cookie Consent Banner is *not enabled**
HighLevel Sticky Contact is *not enabled**
Google Analytics is *not active**
Google Tag Manager is *not active**
Meta Pixel and other advertising pixels are *not active**
Remarketing tools are *not active**
Because the HighLevel Cookie Consent Banner is not currently enabled, this website does not currently provide a HighLevel-managed cookie-preference panel.
You can usually control or delete cookies through your browser settings. Blocking some cookies may affect how certain website features work.
If additional analytics, advertising, remarketing, or cookie-based features are added later, this Privacy Policy should be updated as appropriate.
5. How I Use Information
Depending on why the information was collected, I may use it to:
• Provide a resource you requested
• Respond to questions or inquiries
• Manage contact records
• Schedule, confirm, reschedule, or cancel appointments
• Prepare for a Free Systems & Workflow Review
• Send appointment information and reminders
• Provide findings or next steps after a Review
• Deliver consulting or implementation services
• Communicate with clients
• Provide support
• Send educational or marketing emails where appropriate
• Maintain and improve website functionality
• Maintain security and prevent misuse or fraud
• Keep appropriate business records
• Process or document payments
• Resolve disputes or protect legal interests
• Comply with applicable legal obligations
I do not use personal information for unrelated purposes simply because it is available to me.
6. Email and Marketing Communications
You may receive email from me when you:
• Request a free resource
• Join an email list
• Book an appointment
• Become a client
• Ask a question
• Otherwise provide your email address for an applicable purpose
Some emails are transactional or service-related. Examples include resource delivery, appointment confirmations, reminders, scheduling information, and communications related to services you requested.
Other emails may include educational, informational, or marketing content.
Marketing emails will include a way to unsubscribe where required or appropriate.
Unsubscribing from marketing emails does not necessarily stop transactional or service communications that are still needed to provide something you requested, manage an appointment, or support an active client relationship.
7. Free Resources
When you request a free download or resource, for example the Simple Lead Follow-Up Tracker, the form currently collects contact information such as your name and email address.
I use that information to:
• Deliver the requested tracker
• Create or update your contact record
• Send the related setup or follow-up email sequence
• Send other applicable educational or marketing communications where permitted
You can unsubscribe from marketing emails using the unsubscribe option included in those messages.
8. Free Systems & Workflow Review
When you book a Free Systems & Workflow Review, I may collect information such as:
• Name
• Email address
• Phone number when requested
• Business information
• Website or primary social-media URL
• Appointment information
• Intake-question responses
• Information about your systems, workflows, or business needs
• Information you voluntarily provide before or during the call
I may use this information to:
• Schedule and manage the appointment
• Prepare for the conversation
• Understand the areas you want to discuss
• Communicate about the appointment
• Prepare findings or next steps
• Follow up after the conversation where appropriate
• Maintain reasonable business records
Booking a Free Systems & Workflow Review does not automatically create a paid-client relationship.
Recording and Transcription
Free Systems & Workflow Reviews may be conducted through Google Meet.
I use Google Meet recording and Google/Gemini transcription or meeting-note features to help document and review the conversation.
When a Review will be recorded or transcribed, notice will be provided and consent will be requested before recording or transcription begins as appropriate.
The resulting recording, transcript, or meeting notes may contain information you voluntarily discuss during the call. I may use that information to review the conversation, prepare findings or recommendations, follow up with you, and maintain appropriate records of the interaction.
If you have concerns about recording or transcription, contact me before the meeting.
9. Client and Service Information
If you become a client, I may collect and process additional information that is reasonably necessary to provide the agreed services.
Depending on the project, this could include information about:
• Your business
• Your existing processes
• Software and technology you use
• Workflows
• Forms
• Calendars
• Client journeys
• CRM setup
• Automation
• Internal procedures
• Project communications
• Other information you choose to provide for the work
The exact information involved will depend on the scope of the engagement.
If I receive access to systems or information belonging to your business as part of an implementation project, that information will be handled in connection with the services we agreed to provide.
10. Payments
Stripe is connected to my HighLevel account for payment processing.
When payment functionality is used for my services, payment information may be processed through HighLevel and Stripe.
The payment provider may process information such as:
• Name
• Contact information
• Billing information
• Payment-method information
• Transaction amount
• Transaction date
• Payment status
• Related transaction information
Payment-card and payment-method information submitted through the payment system is processed by the applicable payment provider.
Stripe and other payment providers process information under their own privacy practices.
11. Service Providers
I use service providers to operate the website and business.
Depending on how you interact with me, these may include:
HighLevel
HighLevel provides services including:
• Website hosting
• Forms
• CRM/contact records
• Appointment scheduling
• Intake forms
• Workflows
• Email communication
• Automation
• Lead organization
• Payment-related connections
When HighLevel processes personal information through services I use for my own contacts and customers, it generally acts as a processor or service provider on behalf of the business using the platform.
I use Google Workspace services that may include:
• Gmail
• Google Calendar
• Google Meet
• Google Drive
• Gemini and meeting transcription or note features
Google may process information necessary to provide those services.
Stripe
Stripe is used for payment processing when payments are collected through my connected payment setup.
I may also use other technical providers, professional advisers, or vendors when reasonably necessary to operate the business or provide services.
A service provider does not necessarily receive every category of information described in this policy.
12. Legal and Safety Disclosures
I may disclose information when reasonably necessary to:
• Comply with applicable law, regulation, legal process, or lawful government request
• Protect my rights or legal interests
• Protect the rights or safety of another person
• Investigate suspected fraud, misuse, security incidents, or unlawful activity
• Enforce agreements
• Resolve disputes
• Work with legal, accounting, insurance, or other professional advisers
I may also disclose information in connection with a legitimate business transaction such as a sale, transfer, restructuring, or similar change involving the business, subject to applicable law.
13. Sale or Sharing of Personal Information
I do not currently use jeremyspoden.com for cross-context behavioral advertising or remarketing.
I do not currently use Meta Pixel, Google advertising tags, or other advertising pixels on the website.
Information may still be disclosed to service providers described in this policy so they can provide services on my behalf.
Privacy laws in some locations use specific definitions of terms such as "sell" and "share." If an applicable privacy law gives you a right to opt out of a particular type of sale or sharing, you may contact me using the privacy-request information below.
14. Data Retention
I do not currently use one fixed retention period for every category of information.
Information may be kept for as long as reasonably necessary for purposes such as:
• Fulfilling the purpose for which it was collected
• Providing services
• Managing an ongoing business or client relationship
• Maintaining business, financial, or accounting records
• Meeting legal or regulatory requirements
• Resolving disputes
• Enforcing agreements
• Protecting legal interests
• Maintaining appropriate records of prior interactions
Different types of information may be retained for different lengths of time.
Where appropriate and reasonably possible, information may be deleted or anonymized when it is no longer needed.
15. Data Security
I rely on established service providers, including HighLevel, Google, and Stripe, to operate and secure the systems I use for my website, communications, scheduling, file storage, and payments.
I also take reasonable steps to protect access to the accounts and information that are under my control.
16. Third-Party Links and Services
jeremyspoden.com may contain links to websites, platforms, scheduling tools, payment services, social-media sites, or other services operated by third parties.
When you leave this website or interact directly with a third-party service, that provider's own privacy practices may apply.
I am not responsible for the privacy practices of websites or services I do not control.
17. Children's Privacy
This website and my services are intended for adults and business owners.
They are not directed toward children under 18.
I do not intentionally design the website or services to collect personal information from children under 18.
18. Privacy Rights and Choices
Depending on where you live, the law that applies, and the nature of the information involved, you may have certain privacy rights.
These may include rights to request:
• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• A copy or portability of certain information
• Restriction of certain processing
• Objection to certain processing
• Withdrawal of consent where processing is based on consent
Not every right applies to every person, type of information, or business.
Nothing in this policy is intended to state that a particular privacy law, including GDPR, CCPA, CPRA, or another privacy statute, necessarily applies to my business.
Where a particular right applies, I will handle the request as required by applicable law.
19. How to Make a Privacy Request
To ask a privacy question or make a privacy-related request, email: [email protected]
Please provide enough information for me to understand and respond to the request.
Where appropriate, I may need to verify your identity before providing, changing, or deleting information.
I may also need to retain certain information when permitted or required by law, including information needed for business records, transactions, disputes, legal obligations, or protection of legal interests.
20. International Visitors
This website and business are operated from the United States.
If you visit the website or provide information from outside the United States, your information may be processed in the United States or in other locations where the service providers used by the business operate.
Privacy and data-protection laws in those locations may differ from the laws where you live.
Service providers may use their own lawful mechanisms for international data transfers where required.
21. Changes to This Privacy Policy
I may update this Privacy Policy when my website, business practices, services, technology, or legal requirements change.
When the policy is updated, the Last Updated date at the top of this page will be changed.
Material changes may also be communicated in another reasonable way when appropriate.
22. Contact Information
For privacy questions or requests:
Jeremy Spoden
Business Systems & Operations Partner
Florida, United States
© 2026 Jeremy Spoden. All rights reserved.